Privacy Policy for My Visit Time
Last Updated: 01-Aug-2024
At “My Visit Time”, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our website to book appointments and access our services.
By using our website, you consent to the collection and use of your personal information as described in this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our services.
1. Information We Collect
We collect information in the following ways:
a. Personal Information
When you register on our website, make an appointment, or communicate with us, we collect personal information such as:
- Full name
- Email address
- Phone number
- Date of birth (if required)
- Address (if applicable)
- Payment information (e.g., credit/debit card details)
b. Appointment Information
We collect information related to the services you book, such as:
- Appointment date and time
- Service provider details
-Service Seeker Details
- Type of service requested
- Any preferences or special requests related to the appointment
c. Usage Data
We collect information about your interactions with our website, including:
- IP address
- Browser type and version
- Device type and operating system
- Pages visited and time spent on the site
- Clickstream data
- Geolocation information (if permitted by your device settings)
d. Cookies and Tracking Technologies
We use cookies and similar technologies (e.g., web beacons) to enhance your user experience, analyze site usage, and provide personalized content. You can control cookie settings through your browser, but some features of the website may not function properly if cookies are disabled.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
- To Process Appointments: To schedule, manage, and confirm your appointments, including sending reminders and notifications.
- To Improve Our Services: To understand how users interact with our website, optimize user experience, and improve the functionality of our services.
- To Communicate with You: To send you important updates related to your appointments, service providers, or changes to our policies. We may also use your contact information to respond to your inquiries and provide customer support.
- To Process Payments: To handle payment transactions securely, including billing information.
- Marketing and Promotions: With your consent, we may use your email address to send marketing communications, newsletters, or special offers related to our services. You can opt out of marketing communications at any time.
- Legal Compliance: To comply with legal obligations, resolve disputes, and enforce agreements.
3. How We Share Your Information
We may share your personal data with the following parties:
a. Service Providers
To complete your bookings, we may share your appointment details with the service providers listed on our platform. This includes your name, contact information, and appointment specifics. Service providers are required to handle your data in accordance with applicable privacy laws.
b. Third-Party Service Providers
We may share your information with trusted third-party service providers who assist us in operating our website and delivering services. These providers include payment processors, cloud storage providers, customer support tools, and marketing platforms. They are contractually obligated to protect your information and use it only for the purposes for which it was shared.
c. Legal and Regulatory Authorities
We may disclose your information if required to do so by law or in response to a legal process, such as a subpoena or court order, or if we believe in good faith that such action is necessary to comply with legal obligations or protect our rights.
4. Data Security
We use commercially reasonable administrative, technical, and physical measures to protect your personal data. This includes encryption, secure payment processing, and access control procedures. However, please note that no method of electronic transmission or storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
5. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal data:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we update or correct any inaccuracies in your personal data.
- Deletion: You can request that we delete your personal information, subject to any legal obligations or contractual agreements.
- Opt-Out of Marketing: You can opt out of receiving promotional communications from us by following the "unsubscribe" instructions in our emails or by contacting us directly.
- Data Portability: You may request a copy of your personal data in a structured, machine-readable format.
If you wish to exercise any of these rights, please contact us at info@myvisittime.com.
6. International Transfers
If you are located outside of India, please be aware that your personal information may be transferred to, processed, and stored in countries that may have different data protection laws than those in your jurisdiction. By using our website and services, you consent to the transfer of your data to countries outside your own.
7. Retention of Data
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. After this period, we will delete or anonymize your information in accordance with our data retention policies.
8. Children’s Privacy
Our website and services are not intended for individuals under the age of 18 years old. We do not knowingly collect personal information from children under the age of 18 years old. If we become aware that we have inadvertently collected personal data from a child, we will take steps to delete the information as soon as possible.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes to this policy on our website with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
My Visit Time
Email: info@myvisittime.com
Phone: +91-9015111574
